Omega VRT350HD Vertical Juicer Update

After my last post I phoned the Omega company.  They were helpful.  I continued using the juicer and noticed huge amounts of pulp such that I have to brush and floss after drinking the vegetable juice.  The amount of pulp seemed to be increasing!  Also, carrots of a mere one inch diameter jam and stop the juicer.  I then put the juicer into reverse mode, and juicing can generally continue.

Finally I noticed that the little rubber-like flap that covers the pulp ejection spout becomes dislodged during juicing.  A huge amount of pulp and stringy material from celery and other vegetables ends up in the juice and clogs the pulp ejection port.  The pulp is really jammed into this area and difficult to clean because the area is very small -- to small to stick an adult finger into.  One has to try to pry out the impacted pulp with the special cleaning tool.  The tool is like a toothbrush with a narrower point at the end of the handle.  The pulp ejection port is a mere 1/2 inch high and 1.25 inches wide.  The tool is awkward to work with due to its dimensions.  I have to work the pulp out of this narrow chute by working from both ends.  It is difficult to clean and the tool's brush end will not fit into this area!  So Omega, what's the deal with the cleaning brush?

Omega said my overabundance of pulp is probably due to a defective flap.  They offered to send a replacement flap.  However, the flap is attached with a small phillips screw, and I may not have that size screwdriver.  Furthermore, I do not want to start disassembling a new juicer!  So, Omega will send the plastic part the flap is attached to -- ready to use.

I am packing the Omega in a box and using my old centrifugal juicer until the part arrives.

Sad and disappointed in this pricey juicer,
Southwest Desert Blogger
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